• Full Time
  • London

Website Zilch Technology Limited

Must Have: 

  • Experience with creating user flows, wireframing, sitemaps, and prototyping
  • Creation of designing apps end to (up to date understanding of iOS and Android design requirements)
  • Proficient in design software (e.g. Balsamiq, Figma etc.)
  • Evidence of taking, and prioritising, a user-centric design philosophy
  • Evidence of delivering world-class user experiences within a B2C environment
  • Understanding eCommerce user journeys and check out experiences and/or experience with fintech or payment technologies, and how user-centric design works in those industries
  • Experience creating notes and guidance for developers, and evidence of collaborating closely with UI designers and developers to create intuitive, user-friendly products
  • Experience in fast-moving startups, where fast iteration is required, and the ability to handle multiple projects at once
  • Excellent communication skills
  • Passion for delivering world-class experiences to consumers

Nice to have:

  • Has worked on designing the UX for complex internal tools and how to use UX to solve inefficiencies within those tools
  • Experience with user research and the creation of personas through that research and other data sources
  • Have experience in being the first, or one of the first, UX hires into a start-up, where intuition is needed to introduce solid UX processes
  • Knowledge of eCommerce industry trends, and possibly the BNPL space or other similar spaces

Job description:

  • Working closely with Product Management on designing new features that solve problems for our customers, and bring value to Zilch
  • Collaborating with our engineering team to make sure they have what they need to deliver a world-class customer experience
  • Working on personas, wireframes, user journeys, and prototypes to help the rest of the team understand what the solution will look and feel like, being prepared to lead workshops with stakeholders and collaborate closely with them.
  • Work on the product design end to end, with a focus on UX but being prepared to help make the designs pixel perfect
  • Introduce the right design procedures and principles that will fit Zilch and help make our product, design, and engineering processes more efficient and deliver more value to our customers
  • Lead user research and testing across the company and with customers. and iterate quickly based on feedback